Fast Shipping Options And Hassle-Free Returns At Wildside Outdoors
We are dedicated to providing our customers with top-quality products from the most trusted brands in the industry, as well as expert advice and guidance to help you find the perfect hunting gear for your specific needs. Our team of experienced outdoor enthusiasts are happy to assist with any questions or concerns you may have.
In order to ensure satisfaction, we have a well-defined shipping policy for our customers.
Our Shipping Policy
- We offer a variety of shipping options to ensure that you get your gear as quickly as possible.
- Orders are typically shipped within 1-2 business days of being placed unless otherwise noted.
- Please note that delivery times may vary based on the shipping location and the carrier being used.
- We are not responsible for any lost or stolen packages in possession of the shipping company or customer.
- If you need an order expedited, please contact us directly to make arrangements.
- For any orders containing oversized or heavy items, additional shipping charges may apply. These items include, but are not limited to,1 piece fishing rods, ice augers, and ice shelters/accessories.
- Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping location.
- Any applicable shipping promotions, such as free shipping or flat rate shipping, will be clearly stated on the website or in the checkout process. These promotions are subject to change at any time and are not retroactive on prior purchases.
Order Processing Time
Most orders will be processed and shipped within 1-2 business days of being placed. However, please allow up to 5 business days for order processing during peak periods.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on the carrier's website.
- If you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.
- To initiate a return, please contact us directly by email or phone to request a return authorization.
- Returns will only be accepted for items that are in their original, unused condition and accompanied by a valid receipt or proof of purchase.
- The buyer is responsible for all return shipping costs unless the item is defective or was sent in error.
- Refunds will be issued in the original form of payment unless otherwise specified.
- Please allow 7-10 business days for your return to be processed once it has been received by our team.
- Any applicable return policies for special items, such as custom orders or clearance items, will be clearly stated on the website or in the checkout process.
If you would like to exchange your item(s) for a different size or colour, please contact us within 30 days of receiving your order. We will do our best to accommodate your request, subject to availability.
Damaged Or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions on how to return the item(s) and process a replacement or refund.
We hope that this shipping and return policy gives you the information you need to make an informed purchase with Wildside Outdoors. If you have any further questions, don't hesitate to reach out to us! We are always happy to assist in any way we can.
Wildside Outdoors is your ultimate outdoor gear destination and hunting store in Lloydminster. From hunting and fishing to archery, we have everything you need.